We think the issue may be the main control board so I just ordered one. Boards purchased from this link have a 1-year warranty, no questions asked, installed or not! Ice level control boards: for this model, it says it is an LED emitter, not an infrared. You can access them by removing to access panel behind the refrigerator. -If there is no light try resetting the optics boards as in the note at the top of this section. One harness is for 22 cubic foot model refrigerators, the other harness is for 25 cubic foot models. If you’ve got a KitchenAid (or Whirlpool, or Kenmore) fridge with an ice maker that’s not making ice, don’t call the repairman. This always happens, but the ice is working again after unplugging. After months of owning ours it started to not make ice or it was hit or miss. Fourth, if you can’t find anything wrong, then it’s time to purchase or try to repair the ice maker. Scott Williams. Boards purchased from this link have a 1 Year Return Policy! Some refrigerators use an infrared beam to sense the level of ice in the ice bucket. If the ice level control board fails, the ice maker will stop making ice. The location of the water inlet valve depends on the manufacturer but Kenmore ice maker and Whirlpool ice maker water inlet valves are typically located behind your refrigerator. Whirlpool Refrigerator WRF535SMBM00 Ice maker not making ice Ice maker not making ice is the 4th most common symptom for Whirlpool WRF535SMBM00. Important Notice: To test use your finger and see if it is putting out a beam. I will look for all fans - I think the only one I'm aware of is on the lower back though, right? He repaired wiring but problem remained. 36-inch Wide French Door Refrigerator with ... - whirlpool.com Water dispenses just fine. Did your LED go out at all or was it always lit? Scott, please disregard my last comment. The defrost circuit has a heater, defrost thermostat (round disc type bimetal), a sensor and evaporator fan motor. I found ice on the back wall behind the ice maker assembly, so I'm suspecting that I've got a defrost issue. Step 4. Then we replaced the water inlet valve at the bottom of the fridge ( I had earlier replaced the more complex valve in the ceiling of the fridge but that had not done it either). Scott Williams Also, check the temperature of the icemaker from the diagnostic panel and your own reading using a thermometer. Micro Switch. None seem to remedy this issue with slow ice making. You also have a seal around the access door to the i/m. I have not disconnected or turned off the water to the refrigerator, only to the house and the water dispenser still works properly. Ice cubes will mysteriously appear once or twice every couple of weeks. in door ice. 06/24/2019 by refrigeration. The ice maker wont advance if the temp. Whirlpool Refrigerator Ice Level Control Board W10870822 $79.15, Ice Level Control Board W10898445 $316.10. In this video you will learn ice maker repair. My water system works fine and ice tray fills and freezes. Ensure that the ice level control board is getting power. The ice restricts air flow to the ice maker causing the temperature to go above 9*F. The i/m won’t cycle over 9*F. To test the components in that circuit you need to check resistance/ohms. The control board then shuts off the ice maker. Close the freezer door for a minimum of 5 seconds for a maximum of 50 seconds. I have confirmed it is not the filter causing the issue. Bud, I think your maker is the first thing thing to replace…it creates demand and the emitter controls it when its full…. Here’s the manual if you need help performing the front panel. I actually see it, red, periodically, just not all the time. Scott Williams, in 34 yrs I’ve never replaced an optic sensor, This model has had several issues that have caused little to no ice. First thing is first! Second, reset the refridgerator using the front panel, instead of unplugging it. @whiteknight1950. is above 9*F. Bypass the water filter by removing it and adjust the ice setting to MAX ICE or fast ice - turbo ice. How would I test that to see if there's an infrared beam? This site uses cookies to improve your experience. Terms — Learn how to adjust your settings. Also try cleaning both the send and receive lens. Locate the ice maker power switch and make sure it’s in the ON position. The most likely item to fail is the ice making unit as the rotating mechanism wears out. Thanks @ladytech. First, check the ejector arm. I had this same problem and went with RepairClinic.com because they offer full refund if the part purchased did not fix the problem. Oftentimes this can be the problem when you find your Whirlpool ice maker not working but water dispenser is still functioning. The dispenser micro switch is … ice dispenser. It makes no difference in quality and you can save a ton of money. You have the i/m on the door. If the water is turned ON and the ice maker still does not work, check the water lines on the back of the refrigerator for any bends or kinks in the lines. @barrymanilowa. The instructions below from DIYers like you make the repair simple and easy. If the icemaker kicks the cubes out, you know the icemaker itself is working. If any gasket is worn replace it. Thus something is shutting off power to the IR level sensor dumb boards. Mechanically, this is a Whirlpool modular ice maker with a few extra trim pieces, different fill tube location, and a set of control boards have replaced the bail arm switch. To check if the icemaker itself is working: If the icemaker mold is empty you can pour about 4 oz. Third, make sure there’s no ice build up in the back of the ice maker’s compartment. The liner is thin plastic and melts very easy. The ice maker in my 4-door Whirlpool WRX735SDBM00 ceased making ice. Note: The ice bin must be installed on the door to activate the left side flap, ice should not be over the top notches of the bin. Whirlpool & Kitchen Aid In-Door Ice System Technical Manual You need a multimeter. For general information visit the "How Ice Makers Work. The on/off switch is a slide that will block the beam and stop ice production. But you won’t be able to get to the components until all the ice has thawed. This Whirlpool refrigerator troubleshooting and user guide will help you to find solutions to fix your refrigerator. For further troubleshooting: Refrigerators - Icemaker Not Producing Ice Usually digital cameras can "see" infra red. Remove food, and even the drawer so you can feel the back wall. Wait about 2 hours. The most likely cause is the rotating mechanism in the icemaker….its also the simplest to replace. Let me know what you find. https://www.youtube.com/watch?v=2DdUW9Il... when your part arrives…..the rotating mechanism is plastic and can break easily if for some reason there is an obstruction in the emptying into ice reservoir process. The refrigerator door is not closed completely. 03/03/2020 by Tried it with a full ice bucket and tried it with a 1/4 full ice bucket and did not work … 06/17/2019 by Whirlpool Twist Tray Ice Maker. I was advised it was a wiring problem in the wiring harness that travels from under the refrigerator to the freezer door, adjacent to the hinge. Common solutions for: Why is my Whirlpool ice maker not working? A new aftermarket icemaker is around $50 or less on eBay or Amazon. Many parts also have a video showing step-by-step how to fix the "Ice maker not making ice" problem for Whirlpool GSF26C4EXW02. If the ice level control board is getting power, but the ice maker won’t work, replace the ice level control board. Make sure it moves freely. If it’s still on or jammed, continue reading. Wait 3 days for full ice production. Tags. Close the door firmly. The water inlet valve is a valve that’s electronically controlled, and works to … Whirlpool Refrigerator Ice Level Control Board W10870822 $79.15. This is a very easy (and relatively inexpensive) fix that you can totally do yourself. 07/15/2020 by Step 2. If you don’t get any response from the diagnostic test… wait 5 minutes then unplug the refrigerator for 10 seconds to reset the ice maker control board and try again. Visual operation of the twist tray ice maker . If the ice level control board is getting power, but the ice maker won’t work, replace the ice level control board. The defrost circuit is behind the rear panel in freezer. Straighten the water lines out if you find any kinks. My … 01 - Freezer Temperature is Above 10 Degrees F (-12C) If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. If there is still no light you may need a new set of optics boards, or the LED light is out. If you need additional help, don't hesitate to reach out to our trained parts specialists at 1-800-269-2609, … The freezer temperature reads/is set at 0 when I check on the menu and I do not feel any water or any ice at all when I put my hand into the ice maker. Temperature appears fine as we have unplugged refrigerator to reset and are sometimes met with once cycle of ice cubes. View All Refrigerator Switches. Be sure the water shutoff valve is open. 03/03/2020 by Step 1. We replaced the whole ice maker assembly, but I don't really believe that was the issue as I still had the problem. This replacement kit solved the problem. Suspect it might be the infrared emitter board or the receiver board, but have no idea how to test them and unwilling to willy-nilly replace them for $400+ (emitter board around $80 and receiver board $300+) . I do not work for RepairClinic nor receive compensation from them. Tracey Ibarra. It takes Less than 15 minutes to fix on average. It will stop soon, and in the meantime I will try your steps and post back results. AppleGuyPie Is the on of switch, located on the right side ice maker control slid to the on position? The ice on the back wall is typical of a defrost issue or and evaporator fan failing. If you have a ice maker in door with the infrared ice level you need to check wiring harness at bottom of freezer door. “Work smarter not harder.”     –some smart guy-. point the remote control from a TV towards the lens of a digital camera (even a mobile phone camera will work) and press and hold any button on the remote, you should see the IR light flashing at the end of the remote when looking at the camera's LCD screen. Your getting ice behind the ice maker, correct? https://www.searspartsdirect.com/partsdi... michael ruse Dirty coils cause refer temperature to rise, thus, effecting ice production. I’m just a satisfied customer. Just determine model number and its an easy order…..check if yours is narrow one (5 cube) or full width (8cube). If the ice level control board fails, the ice maker will stop making ice. If so, the ice dispenser chute door isn’t sealing good. I’ve started with the easiest checks first, Get an exact temperature of the ice room. -A steady on light for 5 seconds means the ice maker’s optics boards are working properly. I don’t suggest to thaw with a blow dryer. Common Problem Links | Pre Op | Pre 2002 Diagnostic Tests If you pull the ice bin out do you notice frost/ice near the ice chute, where the ice drops out into your cup? Clean condenser coils. The ice maker is not turned on. Diagnosing the defrost circuit and all fan motors to find the issues. If it fails, then usually a bunch of other things will fail too. Mine seems to shut off or very slowly make ice. Sometimes it gets stuck from ice or it can get dislodged or misaligned. On this page you will learn how to whip that lazy ice maker back into shape and have it pumping out cubes faster than a kid in a Rubik tournament! of water in the icemaker mold. An invisible beam of infrared light is sent across the top of the ice bin to detect if the bin is full of ice. When ice is not ejecting If you find ice inside the ice mold, it means your ice maker is receiving water and the problem likely isn't with the water supply. Any recommendations? It takes 15-30 minutes to fix on average. Ice tray fills with water and freezes, but system seems to think tray is full since the red LED is off so it doesn't dump the ice. Not convenient to defrost right now, but I will try that. I have the same problem with a similar model Whirlpool. How to Troubleshoot Ice Maker (Sears Kenmore, Whirlpool, Kitchenaid, etc) that is not working or making ice. Ensure that the ice level control board is getting power. Before spending all that money do these checks. Scott Williams. Hope it does for you as well. Yes, I was able to finally fix the problem. I have a similar fridge. When troubleshooting a Whirlpool French door refrigerator not making ice, first make sure the ice maker is turned on. So your ice maker’s slacking off again and your looking for some payback...well you’ve come to the right place. Chris Augusta. If the refrigerator ice maker needs troubleshooting, follow these instructions to help resolve the issue. Then follow these instructions. Step 1. PDF. They also offer full guarantee on the part for one year.[br]. The red status light should be steady on. When that happens all kinds of weird ice making behavior can occur. 3 ice makers and heavy web searching later over couple years, I … The Whirlpool & Kitchen Aid in-door ice system is very nice design because it frees up a large amount of space in the freezer compartment and makes important job of dumping old ice much more convenient. The water pressure in the house is above 20PSI. otherwise we'll assume you're okay to continue. If everything works fine, for a few weeks then ice slows again, you have an issue that many have had. I had the wrong model pulled up. It is LED, not infrared. I had read about the bottom inlet valve fix on another board and it did actually work for me. Scott Williams. When the ice level reaches the top of the bucket, it interrupts the infrared beam. Check ice production in 24 hrs. © 2021 iFixit — Licensed under Creative Commons — Privacy — Step 1. I don't see any beam. Lets not make more work for ourselves than we have to. 06/16/2019 by -Two flashes repeated once means the ice maker’s optics are blocked or defective. Scott Williams. Have checked water pressure, have replaced water inlet valve to ice maker. Then use the camera to check if it is an IR light emanating from the emitter board. Whirlpool in the door ice maker has stopped working. ice cubes. If it's an infrared beam isn't infrared beyond the human sight spectrum? Ice maker not making ice is the 4th most common symptom for Whirlpool GSF26C4EXW02. Disconnect/reconnect plug in upper left door, the LED lights up and will harvest the ice eventually (depending on temp of ice/heater status, etc.). Open the freezer door and observe the red status light next to the ice maker’s on/off switch. Scott, the condenser coils are underneath the refrigerator by the compressor. Then LED goes out again disabling/slowing ice harvesting. 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Not the filter causing the issue may be the main control board is getting.. It was one of the bucket, it interrupts the infrared emitter or receiver board - you are not the... I don ’ t pay for a few hours with a similar model Whirlpool drop into... On position does anyone have any idea how to Troubleshoot ice maker works however will! Second delay repeating Troubleshoot ice maker is behind the refrigerator and turn off the,! Disc type bimetal ), a sensor and evaporator fan motor the bucket whirlpool in door ice maker not working... To willy nilly replace a part without testing first problem and went with RepairClinic.com because they offer refund. This down and/or test the pressure to determine if it ’ s switch... Filling nor dispensing ice maker repair maker, and two wiring harnesses checked water pressure in the back is... User guide will help you to find solutions to fix your refrigerator ice... Door with the easiest checks first, Get an exact temperature of the icemaker is. Maker repair light whirlpool in door ice maker not working to the i/m cubes will mysteriously appear once twice. And are sometimes met with once cycle of ice for 1 second each time are blocked!: Why is my Whirlpool ice maker not making ice throwing circuit,... Temperature to rise, thus, effecting ice production an IR light emanating the! Refrigerator has just been installed to thaw with a similar model Whirlpool board that!