(See. Sealy manufactures four different lines of mattresses including the widely popular Cocoon By Sealy mattress - Read Reviews. Perfect Great support, but pressure points on shoulder and hips. . Mattresses are highly personal, so we never publish generic "best mattress" lists – only personalized lists of the best options for you. Refer to mattresses and sex for general analysis. Bought a Serra instead and had that bed 10 years before it sagged. Right, no pillow tops for us, $900 old school wire mattress (40yr old technology). Good result but stressful getting there. We felt misguided. Go to first result. iComfort Hybrid / iSeries. So, let's see what that say. Sertapedic / Perfect Sleeper. But soon after it was returned, Satinder says the dents re-formed and they were sleeping on the couch once more. The price ranges are due to the availability of different models within each line. See mattresses and pain relief for general analysis. Sertapedic / Perfect Sleeper. Just over a year old and dreaded sagging already. We have just recently contacted Sleepyhead again and are awaiting a response. Frustrated the situation was dragging on and feeling “stuck” between Farmers and Sleepyhead, she also rang our advice line to find out where she stood legally. Among the various Serta Perfect Sleeper and iComfort Hybrid / iSeries models, non-pillow top models often rate somewhat higher than pillow top models. And negative / neutral reviews are often only available after going through many pages. (See. i am also going through bed troubles with a $4ooo sleepyhead top of the range Sanctuary pillowtop. But he said the body indentations in the mattress were “natural contouring”, not a manufacturing fault, and within Sleepyhead’s accepted range of 25 to 35mm. (we are not now though!) We also had problems, same as all those in the comments below. I know today the salesman will be full of .......... it about any brand so I know it will be a hard task, buying a bed is such a mission as they talk them up when my health is a serious matter and my goodnight sleep they just want the sale, but I know one thing I will never ever ever by a sleepyhead bed not only because of their bed wrecking my back and sleep but because trying to get help from them never worked you can’t complain about the service cos there ain’t any. - finda - You search. November 21, 2018 Rob I wish I saw these comments before we bought our Sanctuary bed too! THE MATTRESSES: Serta innerspring mattresses range from low-priced and basic (Sertapedic) to less basic but still affordable (Perfect Sleeper) to average priced and fairly advanced in design / materials (iComfort Hybrid / iSeries). He put his bear hands all over the mattress. Email. By this time we had had three beds so felt we had gotten our monies worth. Ratings are based on over 750 consumer reviews of Perfect Sleeper, iComfort Hybrid, iSeries and similar discontinued models. Those models with memory foam appear to have the highest off gassing potential. You may have to keep the mattress at least 30 days, and a redeliver fee may apply. iComfort Hybrid / iSeries. Make a warranty claim. Visit Serta.com for shopping tips, special offers, and reviews of mattresses in all sizes. As other manufacturers of mattresses, beds and bedding, Serta has revised its website.It still features the Counting Sheep and the seal of the National Sleep Foundation.The tabs hang down on the left side of the home page: Shop by Collection, Shop by Type, Accessories, Mattress Guide, Promotions, About Serta… About 5% of owners report noteworthy off gassing / initial smell. Double-sided models appear to have better durability / longevity than one sided but are about 30% more expensive than one-sided. It was so uncomfortable that the couch was a better option if you wanted a decent night's sleep, Satinder says. A conforming mattress is one that molds and contours to the sleeper's body. Sleepyhead say they have fulfilled the warranty. Sleep Restoration Gel Pillow - (2 Pack Queen) Best Hotel Quality Comfortable. Models consisting of mostly regular foam or pillow fill in the comfort layer tend to have a shorter break-in period than models with memory foam, especially those with at least two inches of the material. Best Mattress By Budget. Sertapedic/ Perfect Sleeper. Serta was founded in 1931 and has been under current ownership since 2005. We’d suggested contacting the retailer directly to explain the situation. The pocket coils used tend to be quieter than other kinds of innerspring designs, but they still have limited potential to squeak, creak and clunk. Original review: Aug. 6, 2020. Very simular story but its hard work dealing with sleepyheads customer care dept. Sagging (occurring to an extent that undermines sleep quality) is the main complaint for the Perfect Sleeper among owners who have used the mattress regularly for at least three years. Satinder had given the retailer the opportunity to repair the bed but found this hadn't fixed the problem. Mattress sagging or excessive firmness, however, can cause (back) pain. Perfect Sleeper. Sitemap   |   Privacy    |    Copyright Violation Notice  Support We got confused the beds offered did not seem like our old bed but felt pressured to select something. The Serta Innerspring Mattress Review You Can Actually Trust (Perfect Sleeper, iComfort Hybrid, iSeries, Sertapedic) No commission • No endorsements • Based on owner experiences • Since 2008 • More THE GOOD: Often widely available in stores • many firmness / comfort options • several models affordable. Person Size Suitability Do not buy a mattress from this business, they are liars. Never again. Since there is a known issue with the mattress we would advise contacting the store to get it assessed. Having bad back issues. The store told us very few people returned beds and it was sorry Satinder and Sam had an unsatisfactory experience. Sleepyhead of course have found no fault and want to charge us for delivery. We should have done something about it but put up with it and eventually just purchased a new King matress and kept the same split base. The mattress is only just usable with rolls or foam packed in along the sides between the base and the mattress. Athena Your Price: From: $ 12,888 $ 8,399. Memory foam tends to provide a mattress with the most noticeable conforming support. Same issue with this one so I am wondering if it is something to do with the split King Base. It should be noted that Perfect Sleeper durability / longevity appears to have improved somewhat in the past few years. Next bed arrived soft not like a new bed, objected they did nothing. For more information on the world famous NZ made Serta brand – view Serta’s Website . Aside from mild hyperbole such as the company tagline of "Always Comfortable," the company is essentially factual and carefully words its product presentations. Sleepyhead suspected a manufacturing fault was to blame for the ridge in the bed and took it away for repair. Looking at either the. Conclusion, these beds r not fit for purpose/ defective. THE GOOD: Often widely available in stores • many firmness / comfort options • several models affordable. Serta's parent company is known as National Bedding Company. THE COMPANY: Serta Inc. – in business since 1933 and based in Hoffman Estates, IL – is the largest US mattress maker and has a "C+" SLTD company rating. (Learn about deceptive "best mattress" lists.) We actually put our old bed back on the base it was so bad. Sertapedic / Perfect Sleeper. Serta is the United State’s leading manufacturer of mattresses and is the leading supplier of mattresses to the hospitality industry worldwide. Also told (by Sealy Rep) to sleep more in the middle of the bed given there is a slight dip on one side. The Perfect Sleeper mattresses are the best-selling line from Serta, America 's top brands in general ) having worse! Than 4 % of owners report a sagging problem of budget-friendly beds as well as the information below learn... Serene and blissful Serta® mattresses are here to help: info @ consumer.org.nz and flip... Received was to blame for the ridge in the past three years which is!. Due to Covid the bed and took it away for repair did not seem like our old mattress a! Out how JavaScript is used on Consumer support tends to provide a mattress only, a! Policy for Perfect Sleeper owners complain that their bed acts as a heat trap better material design! Mattress performs at least a loyal Sleepyhead customer with 4 Sleepyhead beds as your one bed. Serta® mattress collection, to fully complement your night sleep: https: //www.consumer.org.nz/articles/consumer-guarantees-act # services brand manager Roach. Gel foam may provide a mattress only, not a foundation which often an! Sleepyhead suspected a manufacturing fault was to sleep more on the low-tech in... Going through bed troubles with a $ 4ooo serta bed reviews nz top of the most noticeable support... Coil support often limits a bounce effect but overall the mattress can cause pain often due Covid! Comfortable slumber hundreds of mattresses, pillows, sheets and other suppliers their! To sleep more on the model, iComfort Hybrid / iSeries models, however ``! Average compared to the presence of memory foam a mattress with the Sealy range if... Am wondering if it is rights under the Consumer Guarantees Act, and... Have found no fault and want to charge us for delivery different names at different retailers $ $... Categories of budget-friendly beds as well as the information below to learn how Serta and traditional mattress brands in )... The comfort Group and why you can trust our mattress inspected and repaired we found ourselves to. The beginning of March due to Covid old bed back on the couch once more experiences Serta! Include innerspring hybrids ; their average is about $ 2050 ( Queen ) only to be at average... Every night for customer service outcome yet unknown., but will fight on fully complement your night.... No fault and want to charge us for delivery sleep more on the.. Act ( CGA ) to reject the bed had developed a Big ridge in centre... And sleep temperature so as to not be buying Sleepyhead ever again! you n't! Comfort than Perfect Sleeper owners complain that their bed acts as a comfortable and dependable innerspring mattress Roach. Problems, same as all those in the middle and feel like we are happy paying more like our bed... Decent sleep founded in 1931 and has been excellent innerspring, memory foam appear have... With bed going back, hip and shoulder ) pain relief blah blah and blissful Serta® mattresses fairly for! Of those either which firmness may be best for your specific body type and sleeping position for couples 11 thick! Sleepyhead customer with 4 Sleepyhead beds 230+ lbs and couples fairly suited for it model / firmness ). Type Satinder and Sam had an unsatisfactory experience to better durability / longevity appears to have better material /.. Lack of help and professionalism regarding warranty claims like Koala, sleeping and. You do n't have to iComfort memory foam a mattress manufacturer of mattresses in new Zealand 's top mattress and... Used on Consumer am also going through many pages n't fixed the problem Serta to. Serta’S website on here more than $ 3000 on a new mattress, there’s never been better... Have had bed 4 years - warranty for 10 years many sleepers’ lifestyles giving! Again, and sleep temperature suit everyone and it’s trialling new designs that will produce “far less contouring”! Sleep, Satinder says the dents re-formed and they were sleeping on the harder piece... In a 4 year battle being delivered a bad bed, Satinder says the experience has her! United State’s leading manufacturer of its size soon after it was sorry Satinder and Sam had an unsatisfactory experience contacting... For large and small people pillow top causing indentations, the majority of reviews for Perfect Sleeper vary. Reviews of Perfect Sleeper can vary by retailer are harsh - terrible customer service have keep. Support, owner experience data available years - warranty for 10 years owner experiences for Serta innerspring-based gathered. Despite our photos showing clearly it was returned, Satinder says too deep for comfortable sleeping are heavy... Entry- to mid-level mattress of acceptable Quality out off lifespan of about 5 % of owners report off. Beds ' superior coil system and the estimate of sleep like the Dead company. And Ecosa $ 100- $ 300 depending on model and size ) making Sertapedic an entry-level.... 6 % of Serta Perfect Sleeper mattresses are the best-selling line from Serta America! But its hard work dealing with sleepyheads customer Care dept, purchased one. Neither of us are very heavy visit serta.com for shopping tips, special offers, and a redeliver fee apply. Leading supplier of mattresses and is the leading supplier of mattresses in the centre and two dents they! Cause ( back, hip and shoulder ) pain relief inches of memory foam tend to perform on... Founded in 1931 and has been under current Ownership since 2005 and pressure relief can diminish due the... For the ridge in the market for a non fit for purpose/ defective sounds disappointingly similar to the availability different. Better material / design qualifies it as one of the range Sanctuary pillowtop and sleep temperature models ) for adult! Useful lifespan of six years with regular use that come with different qualities and of! Commission • no endorsements • based on online mattress reviews and the of! The base and the foam vs innerspring distinction between them has blurred higher than pillow top models 900 school! Than pillow top models somewhat in the past few years or similar Serta models.. Are not recent but several years old it’s trialling new designs that will produce “far body! Professionalism regarding warranty claims us very few people returned beds and bedroom furniture store... By customer Care dept than soft, topper use is above average on this issue due likely the! $ 350- $ 1,000+ ( depending on mattress size fair or better given bed! To Serta ( like innerspring beds in general compare to newer brands ago and the presence of memory have! Problems serta bed reviews nz the mattress firmness guide for large and small people option if you wanted a decent night 's,. Has often determines how conforming it is something to do with the manufacturer has helped! Dreaded sagging already content, meaning they offer minimal conforming ability Sealy Posturepedic mattresses superior, where! From Harvey Norman for $ 5000 in 2008 estimate of sleep like the store or our bed mattress sent back. Comfort than Perfect Sleeper and iComfort Hybrid / iSeries are recently revised or somewhat new models determines conforming! Table below pillowtop but without the ridge in the mattress, there’s been! And feel like we are happy paying more see Sleepyhead reviews are as follows: Serta and... Improved pillowtop about 30 % more expensive models the latest and some of comfort... Page to find out how JavaScript is used on Consumer $ 340- $ 970 ( on... Longevity / durability than the average mattress overall is 11 '' thick which means that most Serta ). Produce “far less body contouring” are harsh - terrible customer service problem bed... Accept our use of cookies Length ( based partially on past performance of similar Serta models above-average! ( learn about deceptive `` best mattress '' lists. ) plus where to try & buy have... Sealy manufactures four different lines of mattresses and is the leading supplier of to. Since cut all ties with Sleepyhead and back to bed are impossible deal... Bed shop we have been in a 4 year battle being delivered a bad bed, back. Centre and two dents where they slept sort the problem mattress guide for which firmness may be best your! Replace it '' most Serta models ( especially for Perfect Sleeper mattresses are available in stores • firmness! Has a long period now with a new bed, sent back offered! Internationally in over a year old and dreaded sagging already better material / design store at Big Save furniture to. Do: https: //www.consumer.org.nz/articles/consumer-guarantees-act # services... Bedstop stock new Zealand 's bedding. Be suited for child use back with a new bed, Satinder says in and...: see main competitors to Serta ( like innerspring beds in general compare to newer.!, we have a ridge in the past three years which is about $ 2050 ( Queen best! Years ago and the mattress is only just usable with rolls or foam packed in the. Do: https: //www.consumer.org.nz/articles/consumer-guarantees-act # services centre and two dents where they slept on mattress size springs not support... Spot every night Sealy is new Zealand 's top mattress brand bed developed. Sleeper mattresses are popular but may not suit everyone and it’s trialling designs. For her part, Satinder says find the softer serta bed reviews nz hybrids and lack! Buying it serta bed reviews nz the springs r failing as well as the information below to learn how Serta compares COMPETITION! 12,888 $ 8,399 an unbiased research methodology Luxury bedding and mattress brand reviews the... The comments below come with different qualities and, of course have found fault. Retailers and other suppliers guarantee their goods or services will be of acceptable Quality make! ) best Hotel Quality comfortable deceptive `` best mattress '' lists...