Could be time to replace the ice maker. ... Refrigerator water dispenser not working. My water dispenser is working fine but my ice maker is not producing ice because it is not getting any water. Basically, it would spit some water at me for about 10 seconds, then stop completely (but the noise continued). Lind: You need a new flapper: either the plastic has broken that holds the rubber gasket of the flapper or the solenoid that closes the door. Holy crap!! I haven’t tried the repair yet, but it sounds plausible and he sounds knowledgable. Notify me of follow-up comments by email. You will also find a shutoff valve. I really messed up! Thanks for the help anyways. 627,822 . Electrical power applied TO the solenoid pushes the flapper closed. Well worth it to have my ice maker working again! We have a similar model GE. I would turn off the icemaker (there is a switch on it) first to confirm that is what is making the noise. The water flow reduced recently. The water was not dispensing from my GE fridge even though the ice maker was working fine. Things I have tried: Disconnect water line under freezer door and ran line trimmer trough line from dispenser to the disconnect, with no blockage. If neither your ice or water are working from your dispenser you could have the following problems: 1. Please and thanks so much. Any thoughts gratefully appreciated as its a fortune on call out charges before you even get to parts and impossible to get an engineer anyway as out of warranty. Mine has been working great now for about 6 months. I have Mod. If only the water flow is broken, you may have a bad water valve on the back of the unit. New or old filter -no difference. Ice makers receive water through a small water supply line that runs from the refrigerator to a water pipe, funnel, or a water filter. I wrote in about 3 months ago a because of the frozen water line and to let you know it was working great. GE finally sent “spacers” which are currently working. To do it this way, cut it off completely, then open up a faucet. I left the door open and used a hair dryer directly behind the dispenser being careful not to overheat the plastic. Bad electrical connection to the dispenser, GE Side by Side Refrigerator Water and Ice Dispenser Problem. When the plumbing system is drained and refilled with water, the risers trap air while the rest of the system fills with water. They are close to being too short and now the flap to the ice maker won’t open to dispense ice, as if it’s stuck. Thank you so much! I turned off the water valve until I find solution. When I joined forces with Brian to create the Handyguys Podcast I had no idea that so many subjects for future posts existed in my kitchen. I would try cleaning with CLR first. I have never touched either of these areas w hands or glass. I just had a handyman here to fix the water leaking problem, where we have a recurring puddle on the floor. 4. Vegetable drawers etc replaced as always. I’m guessing you mean this thing; http://www.appliancepartspros.com/ge-trim-recs-bk-wr38x10314-ap3206652.html. The dispenser is located on the outside of the freezer door. At some point, the icemaker overfills in some way that triggers the defrost. Last year I fixed the wire under my refrigerator using your advice it was quick and easy and save me a lot of money. The panel at the top in the refrig is out except a blinking “HRS” code. The biggest issue has always been a defrosting issue from bad design. First, I read the appliance manual, which said to change out the in-fridge water filter. The ice maker was overflowing and water was everywhere. about every hour ice maker seems to cycle and makes a loud thumping sound for about 30 minutes Looked at water reservoir and it did not appear frozen, it appeared to empty. What is the part called , where to get a new one, and how to take apart the front I am scared it will flood when I am out of town. Martha; I know it’s too late for your issue, but in case others are reading this, I also have used the IceSurrender tool which allows you to “inject” hot water up the line with a syringe like tool. Have you checked the auger area to see if there are frozen ice cubes in there? We have worked on this thing till we are ready to toss it! That could get things going again. You could maybe replace the door but that can be very expensive. Ice maker still works. You’re not done yet Ken. Hope this helps someone else. Essentially its a column of air in a pipe that compresses and expands with changes in the water. 5. It’s getting worse, as it’s been happening more and more. I have had problems with my water line freezing in our 2007 GE side by side for several years. Just a follow up to my initial comment. GSS25sGRFSS about 15 years. To test it out, rather than go to the hassle (and potential hardware floor damage) of pulling out the fridge to partially cut off the water at the valve behind it, I simply went to the main water valve for the house (it should be near your water heater) and cut the water off there. if you have a water dispenser that works then dont bother, the supply line is fine. no luck yet. Hi John, THANK YOU!!!! My only suggestion is that maybe using crimp connectors, sealed with a wrap of electrical tape, would be better than using wire-nuts in the moist environment. My question: my control panel is displaying the wrong temp readouts. You should be able to get it at the home center, hardware store and auto parts store or online here http://astore.amazon.com/handyguys-20/detail/B000LJBPFY. October 17, 2019 at 4:53 pm. The dispenser solenoid opens a door flap to release the ice and then closes the door flap once the dispenser finishes dispensing ice. Tried hair dryer-no luck. There is a coupler there which connects the electrical wires that run to the switch. My refrigerator water dispenser and ice maker is not working at all. Finally solved multiple problems with the refrigerator. Try shutting off the water at the saddle valve (if you have one) and then back on again. Can result in no water or slow running water from dispenser. Maybe you should just resolve yourself to this solution http://amzn.to/2ouARP2. If the ice remains in the mold of the icemaker, then the ice maker … Why is that? Excellent site. Let a ice cube melt to see what the green stuff is and it is soft. Very low water flow in both dispenser and in ice maker. When the water flow has stopped or slowed to a trickle, leave the faucet open, then partially open up the main water valve again…just enough that you can tell a difference at the faucet so you can tell that the main valve is open just a little bit. Wipe out excess moisture and then give it a whirl. Does anyone have any experience similar. It could even be accidentally connected to the HOT! I trimmed them back, soldered them together, and everything is working fine now. How do I prevent this from happening again? B. Brent C Premium Member. I have used temporary means to collect the water. But, following your advice, I performed a connector-dectomy and the problem was solved. Common Solutions (4) Related Videos (38) Common solutions for: GE Refrigerator ice and water dispenser not working . Turn the water back on and see if it even flows. What do I do to repair the cube and crushed ice dispensor problem Thanks. Anyway…was it an easy process to get the new drawers? I am having the same troubles with my side by side. I used part number AP5951411 as listed above, already had a new filter on hand. No kinks in the waterline. My refrigerator is running, but it is not cool or cool enough. Moisture leaked below black dispenser on the freezer door until repaired by GE. If you have not experienced the same issues with the ice not stopping when the paddle is released it is for sure the water inlet solenoid. I have a new problem that seems to yet be addressed. John, gotcha! I used part number AP5951411 as listed above, already had a new filter on hand. Assuming the chute from the ice box to the dispenser is not clogged, there could be an issue with the ice auger mechanism. the auger is working and the ice maker is working? Step 3: Ensure that the control board of the water dispenser is not faulty. It was clear in about 30 seconds. I left cover off and WATER CAME OUT:). Mine is doing the same thing…. It was a poor design from the factory. On my GE eternal, if you pull out the ice storage bin I found a rectangular hole that had a white narrow bar that you pull down with force. Excellent! What's going on? It was happening maybe once a day, but increasing. Otherwise, you can leave the freezer door for a spell to warm it up and see what happens. I’ve checked that the water supply line is getting water and it is, but it runs up to the filter and doesn’t seem to go any further. However, when they fail they can stick in the open position and not spring shut as they should. The ice maker works but does not dispense ice. Low Water Pressure. It sounds to me as if you had an extended power failure and the freezer compartment defrosted. You might want to put a glob of dielectric paste where the wire enters each crimp connector to keep the water vapor out. My water inlet valve is a single solenoid, I believe the replacement model is LG AP4451762 Refrigerator Water Inlet. When defrosting, the water runs off via a small hole in the back of the freezer. Put filter in, still no ice or water and when removing filter it has so much pressure against it that it scared me to pieces!!! A comment by “ rajmmanohar ” on this thing ; http: //amzn.to/2onj2pa help!, that switch is good after about 3 hours and my water and maker. 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