If invited to someone's house (unusual in business), arrive 15-30 minutes after the time given. BrE: CV; AmE: resume or resume Note: Situation, post and position are formal words BrE: covering letter; AmE: cover letter often used in job advertisements and applications. Don't run over. The chair, Ms Yolanda Johns of the town council's transport committee, organized the meeting well. (heljob) 3 Our daughter works in a bank from eight till five every day. Leverage Many companies have both loan and share capital. You don't know the person's direct line number, so you dial the number of the company's switchboard. If you've never sailed before, try our (1)mid-range model, the Classic. But I always felt I was an (2) - - - - - _ ------ _ _- kind of guy. I'm relying on you!' They may also use expressions with red ink, saying, for example, that a company is bleeding red ink or haemorrhaging red ink.' Fred had already (1)refused two job offers when he went for (2) a discussion to see if he was suitable for the job. 2 Let's begin, shall we? 1 for the US, then 213 976 3421. How much do they move their arms and hands? (It's been ) nice talking to you. a If he decides to stay for at least two years he should join. The person they chose was a respected retired polltlclan. g presents: when should you give them? I've got to go to Manchester. If not, it may be described as low-key. For example, when a company buys computers for its staff to use, the staff are the end-users. 3 What are you doing this weekend? Are the statements below true or false? But the takeover comes only a year after RSI rejected a hostile bid, an unwanted one. b as if the design people think of themselves as living on another planet. g JC: Goodbye. 6 The first postage stamp in the world was the Penny Black in 1840. - plenty of money for acquisitions. (7) 3 An organization where there are a lot of rules and procedures is ............. (12) 4 If you decide without asking a manager, you use ............. (10) 6 The adjective relating to 'consensus'. I on the Internet: electronic commerce or e-commerce. I understand what you're saying about the needs of each department, but each department must be treated in an appropriate way. 2 It's going to be used for offices and factories, not houses. Here are some ideas: Use a diary (BrE)or calendar (AmE) to plan your day and week. 1946) Business Vocabulary in Use 29 Organizations I Business and businesses Business is the activity of producing, buying and selling goods and services. or the jobless. We work with the accountants of those companies, and the people who work under them: the bookkeepers. This also includes payments from abroad, for example, from investments. They get an extra payment for producing a certain amount. 6 Companies hit by computer crime are not talking about it because they fear the publicity will harm their corporate image. Business Vocabulary in Use Advanced Second edition is for students and professionals looking to expand their business vocabulary. , More word combinations with 'market' I J 'Market' . I have an account at my local branch of one of the big high-street banks. Each share represents ownership of a small proportion of the company. . Because we are a UK-based company, we are listed on the London stock exchange. Large companies considered together are referred to as big business. B: Call me back later. Business Vocabulary in Use 21 The career ladder A j o b for life Many people used to work for the same organization until they reached retirement: the age at which people retire, or end their working life. 1 2 3 4 64.2 The Xania-Zebra negotiations continue. / O n e moment, please. e Try to memorize the first five sentences of your talk. 5 An independent British engineering company with 20 employees. To begin, let's look at the first type of skills that consultants need: technical skills. c however, they only apply up to about 100-200 beds. 2 Kay, open the discussion. chaired one before. a product life cycles are so short that product launches are very frequent. We use industrial robots. I became ill, and I'm sure this was caused by stress: it was stress-induced. or. Use the expressions in C opposite to describe them. Sometimes we act as auditors: specialist outside accountants who audit a company's accounts, that is, we check them at the end of a particular period to see if they give a true and fair view (an accurate and complete picture). The next four units look at these activities in detail. Complete the commentary, choosing appropriate forms of the expressions in brackets from B and C opposite. Buying with plastic is very convenient. I pager: allows you to receive written messages I webcam: a camera attached to a computer and phone line, so two people talking on the phone can see each other. Its shares are bought and sold on the stock market. d AS: Sounds good. 4 (He's really droning on: there's no life in his voice and everyone's asleep. ) If a company is making a loss, commentators may say that it is in the red. In management in the US, we have an affirmative action program, to avoid racial or sex discrimination. , . The first one has been done for you. In this market, we (1)sell more than any- other cola. Luckily, I haven't had much of a problem with (5)people who don't pay at all, so we haven't had to (6) decide not to chase them any more. Of course, the market (6) ...........................has its losers: those without work, and victims of crime, which used to be very rare. There has been too much building in the city centre, and now there is a lot of office space standing empty ... Busrness Vocabulary in Use 41 Materials and suppliers Inputs Dryden makes vacuum cleaners. (7) 6 Making things. Growth is when output in the economy increases. 30.3 Look at C and D opposite and say if these statements are true or false. Y: Wow! (1...) I suggested a working breakfast the next morning. Another problem was making it on an (f) industrial level: at first we could only make it in small quantities in the laboratory, but making it in bigger quantities was impossible. He was under budget. Shares, bonds and commercial paper are securities, and the financial institutions that deal in them are securities houses. 6 merger 1 diversified 5 6 7 8 2 subsidiaries 3 parent company 4 divestment 1 false 2 false restructuring disposes of non-core assets core activities 5 false 6 true 3 true 4 true 7 true 8 false 1 transfer, current account, an overdraft 2 3 4 5 account balance interest rate interest bank statement, banking charge 1 brokers 5 6 7 8 2 traders 3 speculators 4 Wall Street 1 true 2 true 3 false 4 false 1 securities house 2 futures contract 3 commodities 4 currencies 5 commercial paper 1 2 3 4 Hong Kong Nikkei New York Dow 1 blue chips 2 trading 3 very high turnover 4 spectacular gains 1 declines 2 bear, collapse 3 low 4 bearish 1 2 3 4 economical uneconomical high finance finances centres institutions City Square Mile 5 true 6 7 8 9 bonds securities a commodities exchange derivatives 5 Nasdaq 6 London 7 CAC 40 8 Dax 5 bull market 6 bullish 7 record high 8 barrier 5 panic selling 6 rally 7 wiped 5 finance 6 economics 7 uneconomical Business Vocabulary in Use I trade deficit balance of trade inflation rate inflation out of work 10 jobless 6 7 8 9 2 trade gap 3 exports 4 imports 5 trade surplus Paradiso g r o w t h r a t e 4 Paradiso GDP 0services industry 0agriculture r v Paradiso GDP 30 years ago , , , , . 8 What's more, they leave for lunch two hours later. Site preparation and building the walls should have (4) ....................... but the walls were started in January. 7 She has temporary work. Businessperson and businesspeople can also be spelled as t w o words: business person, business people. Welcome to our section of Business English vocabulary exercises for intermediate and upper-intermediate learners. I've called this meeting to ... correct The main objective is to ... As you are aware ... 1 John, would you like to kick off? A business, company, firm or more formally, a concern, sells goods or services. There used to be a lot of racketeers demanding "protection money" from businesses. 3 An American engineering company with outside shareholders. Over the years, it has distributed some profits or earnings to shareholders, but it has also kept profits in the form of retained earnings and built up its cash reserves; it is sitting on a cash pile or cash mountain. h Whether using a microphone or not, speak in a natural tone of voice. 4 X: The company pays for medical treatment too, and the company restaurant is fantastic. 1 A: Nice talking to you. BrE: a licence AmE: a license Other companies may pay to use the design under licence in their own products. 3 Of course, the quality of the work you do after you've been at it for ten hours is not good. Business Vocabulary in Use 73 Success and failure Cash mountains and surpluses Predaco is a successful company. abandons gets out of leaves it stops selling there. Some languages have many forms of address that you use to indicate how familiar you are with someone. Cross-promotion is where you buy one product, and you are recommended to buy another product that may go with it. ! Note: The plural o f businessperson is businesspeople. d The operator answers. (4,3,4,4) 20 When things are made to look better than they really are. Working from home using a computer and the Internet is becoming more and more popular, and the agency is introducing this: it's called teleworkmg or telecommuting. The costs of the other departments are not justified. We check their references by writing to their referees: previous employers or teachers that candidates have named in their applications. Last year, I started an e-commerce operation, selling goods over the Internet. in a town centre in the US which sells medicines; you can also have coffee and meals there. They are an important market segment for Volvo. is not written down. These stages are simultaneous; they run in parallel. We estimate our sales growth next year at ten per cent, as the world economy looks good and there is demand for our products, so my sales forecast is nearly 16 million euros for next year. Like all businesses, we have a credit policy, with payment terms: rules on when and how customers should pay. (8) 1 2 Television is an example of a .............. (6) 1 3 Another word for 3 down (plural). We have a credit card with the same bank too. a Randolph Hearst (1 863-1 951) b Masayoshi Son ~o$+ulare +ycoon (b. All four waitresses said they were subjected to sexist remarks at the restaurant ... Japanese women break through ........................ ' A clothing shop's half-Burmese i ' 5 ....................... AT TEXAS LAW SCHOOL A court made aff~rmatlveactlon at the Unlverslty of Texas law school illegal last . .A .A* h* *** I I I I I ***.A f $.ARB* I I *a** A*** I a** .A** $.A* *$*** **.A& I ****.A .A They did this to reduce costs, and increase efficiency and profits. k JC: Yes. Anyway, I'm calling to you to discuss the contract we were talking about in Frankfurt. She is talking to a group of British businesspeople. There is more management by consensus, where decisions are not imposed from above in a top-down approach, but arrived at by asking employees to contribute in a process of consultation.' may be called: I helpline I hotline information line reservations line People who answer and deal with calls like these work in call centres (AmE: call centers). meeting with a customer, for example to discuss a contract. Here are some of the manufacturing industries Here are some of the services or service that make up the manufacturing sector: industries that make up the service sector: aerospace planes and space vehicles cars (BrE) automobiles (AmE) cars computer hardware computers, printers, etc. 118 Business Vocabulary in Use 55.1 Replace the underlined phrases in this article with the correct expressions from A and B opposite. binding legal forces both sides to carry out the actions that they had promised to carry out, by law. I work in shifts. 6 Someone selling a house. 5 We'll need the first 30 units in six months. 4 Supposing that you provide good technical support, then we might be able to increase our order. If the meeting is likely to be more than a couple of hours long, try to include a break at the mid-point; it acts as a marker and stops people getting restless. Important contacts may be invited to dinner at home. --- - - your credit card number. I talk: a member of a stamp-collecting club tells other members about 19th century British stamps. She talks about how she lost her job. After a few months they started laying staff (2) ............... (offlonlout). Security Lending to companies is often in the form of bonds or debentures, loans with special conditions. in relation to government departments that deal with business: the US Department of Commerce. The company is doing more subcontracting: using outside suppliers to provide components and services. Balance sheet A company's balance sheet gives a picture of its assets and liabilities at the end of a particular period, usually the 12-month period of its financial year. On the last list of the all the money going out of and coming into the account, there's an amount that you've taken off the account that I don't understand. e I'm afraid I can't agree with you there. There's something wrong with our fax machine so we can't read it anyway, including most of the first page.' 50.2 This is a suggested answer, but you can use any word beginning with each appropriate letter. Elementary. you're going to spend on each point and keep to these timings. Learn Business English Free - Business English skills. 5 Provided that you supply documentation in Portuguese, we could consider sending our personnel to you for training. The area of law relating to patents and copyright is intellectual property. At any one time, Dryden has goods worth millions of dollars in its factories and warehouses: the products that have been made its finished goods - and materials and components. These expressions are very strong and can be offensive. Bye. 3 Consumers will get price .................... of eight per cent off phone bills from May. 4 In the 1940s, MGM ..........................(abandodget out oflmonopolize) the market on film musicals. Business Vocabulary in Use is designed to help intermediate and upper-intermediate learners of business English improve their business vocabulary. ( 5...) Some touch the arm of the other person whenever they are speaking to them. > I\ 0.1 per cent h ~-g h e rat 6,862.85. f 3: 1 Use expressions from B opposite to describe: 1 shares in com~anieslike IBM. b Head of design: As I see it, I can't run the design department as if it was the accounts department. g The code for Sweden is 49, right? 300,000 well-targeted letters organize t i no problem. 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