Guest questions are automatically handled by Akia. Article - Case Study: AKA, the Global Leader in Luxury Hotel Residences, Provides A Personalized Resident Experience Using Maestro Multi-Property Cloud PMS - One of the main reasons AKA Collection decided to implement Maestro Multi-Property was the systems flexibility and its teamÂ’s ability to understand AKAÂ’s requirements and meet them. Maestro cards are used widely in Austria, Germany and the Netherlands, and much less everywhere else. Maestro PMS offers several modules, focused on providing an outstanding guest experience (loyalty programs and membership cards), as well as guest experience measurement modules. language Website Live Chat. Akia automatically welcomes guests on day of arrival over text-message. Maestro will continue to expand its tablet PMS and mobile offerings throughout 2020 to support a highly personalized guest check-in experience and greater inter-staff communications. Streamline internal communication with direct messages or team messages. Maestro PMS Helps Keep Hotel Workers Safe Via a ‘Use Your Own Device’ Guest Digitization Strategy. To view all available Tutorials, please visit www.elearning.maestropms.com. Maestro is the preferred cloud and on-premises PMS solution for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups. About NORTHWIND-Maestro PMS NORTHWIND is recognized in the hospitality industry for its standard-setting Diamond Plus Service and robust integrated Maestro resort hotel software technology. Maestro automatically syncs upcoming reservations into Akia in real-time. Click here for more information on how to engage and socialize with Maestro PMS. March 10, 2020 – Maestro PMS, the preferred hotel software for independent hotels, resorts, conference centers and multi-property groups announced its partner integration with Inntopia. May 21, 2019 – Today’s hotel guests are digital natives that value technology. Cancellations and changes are automatically synced with Akia. Maestro’s Genomi API is also being broadened to support deeper capabilities for complementary 3rd party system additions. Communicate Better. With the launch of its Payment Portal module, which engages guests online by connecting them with a property to quickly make payments against their upcoming reservations, Maestro further expands its mobile platform … In a post pandemic world, only the most service-oriented businesses will survive. How 5 companies like Holiday Inn Select Northeast, Airlie and Benchmark Hospitality use Maestro PMS. About Maestro PMS. Northwind is a privately held company that develops property management systems, as well as GDS/web based booking solutions for the hospitality industry.Maestro Enterprise Suite, the company's flagship product, includes a variety of modules which can be coordinated to comply with a hotel or hotel chain's requirements. For example, some membership programs reward certain transactions through the PMS with points that can be used on special services in a hotel. Maestro is the preferred cloud and on-premises PMS solution for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups. Maestro’s eLearning website is an online learning center exclusively for use by Maestro clients. Maestro PMS will host free 1-hour webinars Tuesday, June 16, 2020 at 1pm ET and June 17 at 11amET. Maestro eLearning Tutorial Highlights The list below includes a selection of Maestro eLearning Tutorials. Using Maestro PMS, Biggers elaborated on how the heightened integrations amongst the small group’s core software have helped boost RevPAG and guest satisfaction since the properties reopened in early summer. Announcement Comments Off on Maestro PMS Expands Its Next-Generation Hotel Technology Solutions with Frontline Native Tablet Application. Maestro PMS. Maestro PMS. The characters denoting availability can be configured in Front Desk Maintenance | Setup | inventory Display Chars. Through this integration partnership, rather than having a server orchestrate every step of the dining experience, restaurant patrons can scan a QR code at the table to upload a . Recently, Maestro PMS and SilverWare POS unveiled a new, customizable, mobile tableside ordering and payment platform to extend social distancing procedures to dining areas. “Maestro’s webinar will focus on creating a property strategy for a more touchless guest experience,” said Warren Dehan, Maestro PMS President. Maestro’s dashboard. people Team Messaging. It simplifi es guest information tracking and reporting, helps monitor guest trends, and increases customer loyalty. Give … However, a Maestro PMS representative said that the platform uses a subscription-based model with no licensing fees, and only training and services are charged upfront. Communicate with your guests through the channel they want. Maestro PMS ranks 14th on our hotel software popularity list, but its special emphasis on helping small properties, even something as small as a timeshare, is what earns it a spot on this list. If you’ll be spending a good amount of time in any of those three countries, it may be a good idea to get a Maestro card, but if not, you may not need to. Where is Maestro used? Maestro PMS optimizes the resort’s operations by using multiple modules to incorporate reservations, front desk activities, housekeeping and more into a single-image database. Maestro PMS offers hotels, luxury resorts, condo hotels, conference centers and multi-property groups the flexibility of 20+ integrated modules centralized on a single image database. With more than 30 years’ experience … Maestro PMS by NORTHWIND is a PCI-certified hospitality system preferred by many of the industry’s most successful independent single and multiproperty hotels, boutique hotels, luxury resorts, conference centers, retreats, non-profits, condominium and timeshare properties. The Inn at Harbor Shores saw immediate benefits after implementing the extensive Maestro-INTELITY integration, with Maestro PMS facilitating instant contactless guest requests via the INTELITY platform’s in-room tablets, user-friendly property app and more. Bring contactless messaging to your hotel with an integration between Maestro PMS and Whistle. “We also cut down on phone traffic,” Cohen said. Hotel Henry Urban Resort Conference Center Salutes Maestro PMS Ease of Use, Service and Support Admin | Hospitality Net Industry News. “Maestro Multi-Property is not just a multi-building system,” Dehan said. Inntopia enables resorts to connect their lodging, skiing, golf, and other software systems into a one-stop shopping platform with automated email marketing and powerful business intelligence. “Our webinar will describe options for mobile pre-check-in, express mobile check-out and digital signature capture to streamline front office processes and eliminate unnecessary points of physical guest contact. device_hub Multi-Channel Guest Messaging. Maestro PMS by NORTHWIND is a hybrid hospitality property management software solution. Share Article. Maestro PMS generally goes with a one-time price model. Maestro uses special characters such as asterisks (*) and chevrons (>) to denote when a room is available, occupied, arriving and departing. Maestro is the preferred cloud hosted and on-premise PMS solution for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups. Leader in hospitality property-management systems identifies five ways hoteliers can provide a high-quality guest experience while simultaneously protecting their people. Guests and staff can chat with each other over a simple interface. Respond Faster. Divided into easy to use courses for each Maestro module, the wide breadth of lessons guide users through the key features, functions and reports allowing users to learn at their own pace and on their own time. Maestro PMS has rolled out an advanced payment processing solution designed to make transactions safer and more convenient for independent operators and their guests. At HITEC in Minneapolis Visit Maestro PMS in Booth #1614 JUNE 17-20, 2019 at the Minneapolis Convention Center. Maestro PMS is the industry's most advanced and stable guest-centric property management solution. Recently, Maestro PMS and SilverWare POS unveiled a new, customizable, mobile tableside ordering and payment platform to extend social distancing procedures to dining areas. Get Started. Maestro PMS doesn’t have any recent coverage yet Recent press releases Mass Rollout Bringing 900 Hotels onto Maestro PMS Browser Version 5.5 in 2020 at No Cost to Clients 2 weeks ago “We ar The Maestro PMS is database independent (ODBC Compliant) and may be deployed via Windows, UNIX, Linux, Terminal Services, hosted, and Web platforms. Maestro Expands Innovation: Open API Makes it Easy for Independent Hoteliers to Integrate Cutting Edge Tech Solutions . Maestro PMS offers a true multi-property management system with over 20 integrated modules. The characters denoting availability can be configured in Front Desk Maintenance | Setup | maestro pms uses! 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