I've contacted the seller to see if this is okay with him, but given the late hour don't expect to hear from him tonight. Eligible Returns include only those returns processed through eBay’s online returns flow and for which seller and buyer use an eBay return label. We understand that shipping an item back to your seller can be expensive. Who covers the shipping costs depends on why you're returning it. These labels also work with regular ink jet or laser printers, although you may have to experiment a bit to learn exactly how the label should be inserted into the printer. If the return is being shipped with a different label provider, the seller may have added the number for you. I've also sold several items over the years, but have not done any selling in over a year. If a buyer does not use eBay's return label printing workflow, the package cannot be tracked. You forgot to mention Pay-Pal's .30 ¢ fee on ALL transactions plus the 2.9 % you mentioned. Attach the printed label to the package in a safe way. You only sold an item on ebay, the online postage service via the national postal service, entirely seperate from ebay and not conditional to using ebay. Do I have to use the free return shipping label? Tip You don't need a special printer or self-adhesive labels when printing return postage labels. But, one way around this is to change your payment settings in PayPal. 3. When you use an eBay return postage label, returns are sent by either Parcelpoint or Australia Post, depending on the item's cost, package weight, your location and the seller's return address. If the seller provided a label, they may have added the tracking number for you. If you use an eBay returns label, tracking details are automatically uploaded. When your return request is accepted, you’ll receive a return shipping label from either the seller or eBay, or you’ll be asked to purchase one directly from a carrier. Since Canada Post return labels are not supported in Shippo, you can use the Create Label button on the Shippo Orders Page to create a manual label. That being said, I initiated a return through Ebay and the seller agreed to a return. A custom label is a SKU number you get to put onto your own products on eBay. Click Print in the return label pop-up window. Buyer requests a return. I've also sold several items over the years, but have not done any selling in over a year. The eBay return label service allows buyers to print a pre-paid postage label for sending an item back to the seller. Simply print the label on normal paper and tape it to the package. Learn More Need to make a return? Ship it back. Make sure the barcode is clear so the carrier can scan it easily. #2 Printing Shipping Information on Adhesive Labels: Some online merchants prefer to use adhesive labels as their USPS shipping labels. This is not a fee for shipping. Actual postage with tracking might be less than what eBay is charging, you can measure & weigh the package and get a quote at USPS.com and … If not, you should manually add tracking details to the return. What options do you have for Pay-on-Use Return Labels? The only time you have to use a Priority Mail-branded box is if you're shipping a Flat Rate box or envelope. Printing USPS shipping label, does date matter? 1. WHAT USPO PADDED ENVELOPES ARE AVAILABLE TO ME BY THE UNITED STATES POSTAL SERVICE, {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. In My eBay, find the item under Purchase history, then in More actions, choose Return this item. If you use a Shippo return label, a tracking number is automatically uploaded. When you print a postage label on eBay, you'll save money with the rates compared to what you'd pay at the post office, or to a carrier for most services. You can check which outlets have it, online. Maybe it's just not totally you. In some instances, return shipping charges are estimated rather than based on the actual weight of the package. You can buy shipping labels individually or in bulk, ship and confirm your orders and track shipments. The seller has two days to inspect the returned item and issue a refund to the buyer. The buyer has requested a return from their Purchase history in My eBay. So they don't return, who cares. I'm very confused about a few things. In that case, your postage has to be for the same type of Flat Rate packaging that you used. If you have been provided with a return label by your supplier, please tell us the 12-digit Air Waybill number from the label. Select your reason. If you have an additional order to return, create a new, unique return label. SO ebay sell the return label (auto approved return label), get it cheap – mark it up to the seller, but get limited compensation on the return if its “lost”… Answer, get the seller to pay… If you've printed on peel-and-stick paper or labels, peel and stick to the package. Send customers a pre-addressed, paid shipping label with just a few clicks! Once received, sellers will have two business days to review the returned item and issue a refund, or ask eBay to intervene. Email . If the seller provided a label, they may have added the tracking number for you. A new eBay scam using its own return label We’ve lost the item and our money, but the auction site won’t do anything to stop it Agreeing a return … but that can turn out to be an empty promise. In most cases, we will automatically accept return requests and provide a return shipping label to a buyer wishing to return an item if an eBay label is available. For example, you have to use a Priority Mail Small Flat Rate Box® if you purchase Priority Mail Small Flat Rate Box® postage. If you use an eBay returns label, tracking details are automatically uploaded. You can choose whether to accept returns if a buyer changes their mind about a purchase. ***********************************************************************************************************************, SHIPPING LABELS NOT PROCESSING THROUGH E-BAY AND GENERATING ERROR. Give buyers another reason to love your listings by offering returns. If the seller's return policy states that buyers are responsible for return postage, you'll have to pay but you can choose how you'd like to send it back. Depending on the seller's return policy, we may put you in touch with them directly. Find the return policy. It is a final value fee on the total amount that the buyer pays - "item price + shipping." Simply take your sold items to their nearest drop-off location or have them collected. Still haven't found what you're looking for? Will I still be covered so to speak if I choose to ship and use my own shipping label and not the free return label provided? You can use a business name or a made up one if you choose. If you're using your own label, you should manually add tracking details to the return. Meet other eBay community members who share your passions. You have the option to pay for your labels as you go, or by invoice. If you're using your own label, you should manually add tracking details to the return. Look for the receipt you received by email from eBay for the purchase. Click the button above Click ’Get my return label’ above to get started. Having a generous, hassle-free return policy can help customers feel more comfortable buying products and boost business sales. I don't expect the seller to reimburse me in any way as one of the things I don't think is fair is that the original shipping cost was free to me (not to the seller, he still had to pay to ship it), he would end up being out about 28 dollars for shipping both ways. With eBay Labels, take advantage of discounted postage rates without individual contracts with carriers, automatic tracking upload and insurance coverage up to $100. And what happens to the "free" label sitting in Ebay? No, you're not required to use ebay's shipping labels. I can also confirm that those returns were definitively ebay managed returns as package received back had the ebay return label. If I opt not to use eBay's shipping label to send my sold item to the buyer is there anything I need to do to ensure I am not charged by eBay? Do i have to use ebay return label. Also I want to add insurance as the item is valued at 199.99. Always print return labels through eBay so that eBay can see when the item was received. eBay’s returns process. Returning multiple packages: For each return requested through My eBay, we generally provide one return shipping label. You may need to use alternative shipping arrangements when: Shipping a return with insurance Insurance isn't available for return shipments. I SELL ON EBAY,BUT DONT HAVE A PRINTER TO USE. Simply save the return FedEx QR code or return label on your mobile device to show during drop off. If you have to pay the return postage costs and use an eBay label the cost will be included on your next monthly seller invoice as a fee. Do i have to use this return label? 2. Locate your code Find the return code for your purchase, beginning with PR … I sell on eBay. You can imagine my surprise when I learned of Ebays Hassle Free Returns, which I don't think is entirely fair to the seller. 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